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Several people asked where I got Bubba's new cage after I posted pictures. I originally stated that this would be great for anyone looking for a new cage, but I would like to retract my original statement. I have been very professional with this seller about a simple problem with the cage that would be easy to remedy and he has been rude and unprofessional. I will let everyone know what happens when and if this dispute is settled, but I just wanted to warn anyone who might be considering purchasing from him to think before you buy. I wish I would have spent the extra $40 to buy from another company, this is not worth the headache.

Seller is j&m exotics on e-bay. He promises a 100% satisfaction guaruntee that he does not follow through on.--"If there is a problem with an item, please let us know immediately and we will be more than happy to assist you. We accept returns only if item is not as described. In the rare occasion of factory defective, damaged or missing parts we will at our choice either provide the parts to make it right or exchange it for a brand new one." He told me "If you are not happy then pack it up and send it back
Mike@J&M" and incur the price of sending a 50 lb cage from Ohio to California... yah.

Be careful.

Unfortunately, there are a lot of less than reputable people dealing on e-bay. I personally do not now purchase anything from individuals, but in the past, I have bought a few things and have never been burned. When it comes to something like a cage, I really prefer to put my hands on it before I purchase it, just like a lot of other things. The money you save from a web transaction sometimes winds up costing you more in the long run, or you get less than satisfactory results when problems do occur. I sure hope you can get things squared away to your satisfaction, but if you get no response, you can always write up a negative review of the deal, even if the vendor can counter with something. Too many negative comments will usually force the vendor to either make things right, or force them out of business.

Good luck.

Sam

Yah, I felt the same way about e-bay, but I got the suggestion from someone on another cockatiel chat board--she said the cages were great (she ordered 2), and apparently her transaction went through smoothly. I checked the guy's ratings, and they were 98.3% positive, but in the long run, there were a decent amount of complaints. I just can't believe how rude this guy is, and the problem would be so easy to remedy... a bent/defective small animal rack that would not sit evenly (so when Bubba stepped on it it would move under his feet and startle him) and I couldn't bend it to reshape it... all he needed to to was send another and I could discard or send back the bent one...

Very bad business man if you ask me. Well, I'm going to be contacting e-bay about his "satisfaction guaruntee"... according to the complaints about him, this has been done in the past too. I'm going to give him negative feedback, and actually ask potential buyers to e-mail me via e-bay e-mail and forward his indifferent and nasty e-mails to me on to them if they want an example of "superb entreprenurship" (ok, this message thing needs spell check, b/c I know that one was wrong). Oh well, I figured I would at least warn others so they don't end up in the same situation... I would never give a guy like this money to support himself.

The absolute best thing you could do is to post negative feedback on E-bay. Eventually that will kill his cliental. Neg feedback is poison to e-bay sellers, so stick it to him where it will hurt the most. I noticed this was posted a little while ago. How did things turn out?